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Covid-19 - Information for Customers
New Shopping Practices
Welcome back to The Ashley Centre. Our highest priority is to maintain the health and wellbeing of our customers and teams during this time, therefore we have introduced new measures that we ask for all to abide by while visiting us.
- Please use the designated entrance and exit doors
- Keep a 2m safe distance from other shoppers and staff
- Please be aware that increased cleaning schedules and deep cleaning are in place throughout the centre
- Hand sanitiser stations are available at the main entrances
- Please choose a contactless payment option where possible
- Face coverings are now mandatory in the centre and shops
- Do not arrange to meet in groups
- Be kind and respect others
These measures are in line with advice from the UK Government and Public Health England.
- Entrance & Exits – A one-way system has been introduced to allow easier and safer access to the centre
- Occupancy Control – To comply with the governments guidelines we will have to monitor the numbers of customers within the Centre to ensure guests have the space to observe social distancing requirements. so this may mean at busy times we will have to limit the number of customer entering the Centre
- Hand Sanitisers Stations - are situated at the main entrances for customers and our team to use
- Lifts – Will be available for priority use only, a maximum of 2 people per lift if from a different household, if from the same household one family of up to 4 people are able to use the lift at any one time
- Toilet facilities – Remain open, although strict measures are in place
- Priority Seating – Seating in the centre will now be available for priority use only, to follow Government guidelines
- Please be aware that increased deep-cleaning schedules are in place throughout the centre and will take place at regular intervals throughout the day
- Our cleaning teams will be provided PPE to ensure their safety and will be working on rotas to ensure that no team member has too much exposure to contamination
- We advise our customers and teams to respect the hygiene protocols advised by Public Health England
- Stores within the centre that have reopened are abiding by strict measures outlined by the UK Government and Public Health England, to offer a safer shopping experience for all
- Selected high footfall stores have a small queuing system located on the mall. Social distancing measures will be in place within the queues
- Find out which stores are currently open and their trading hours
Thanks to fundraising in The Ashley Centre, Epsom a third puppy has been sponsored to join the Guide Dogs for the Blind Association puppy training scheme.
“Ashley 3”, a black labrador was born on 29 April 2020, and will soon be placed with his Puppy Walker, who will start to teach him the skills that he will need as a future guide. After 24 months of training, Ashley 3 will give freedom and independence to someone with sight loss.
For anyone who has serious visual impairment, a guide dog can help them become more independent and mobile. Highly trained to support them in navigating any mobility challenges they may face, guide dogs are a great way to get visually impaired people out and about with confidence.
The total raised in The Ashley Centre for Epsom Guide Dog Fundraising and Donations for the Blind has now reached an incredible £22,943.
Every hour, another person in the UK goes blind. When someone loses their sight, Guide Dogs is here to make sure they don’t lose their freedom as well. They rely on donations to continue their life-changing work. Every pound raised makes a difference to people in the UK living with sight loss.
ASHLEY CENTRE’S INDEPENDENT CAFÉ STILL GOING STRONG
Café Moka, The Ashley Centre Epsom’s original independent café has been a popular choice with shoppers for decades and they’ve used the recent lockdown to research what they can do to improve what is already a very successful business.
Keen to respond to customer feedback, this family run cafe has expanded its range to include cold pressed juices made from natural ingredients. More and more diners have been opting for and asking for healthier choices and Café Moka has designed a brand-new juice and smoothie menu with drinks made to order, by hand, using only the freshest ingredients.
Café Moka reopened in The Ashley Centre Epsom on Saturday (4 July 2020). Owner David Iesini said: “It’s great to be back and supporting the community, we’ve missed our customers very much! We used the lockdown to find out what else customers wanted and we are looking forward to hearing what people think of this new addition to our menu.”
Ashley the Puppy wowed shoppers in The Ashley Centre, Epsom
WW1 Mural Unveiled at The Ashley Centre
RECIPE FOR SUCCESS LAUNCHED IN STYLE BY CELEBRITY CHEF TONY TOBIN
Celebrity Chef Tony Tobin visited The Ashley Centre on Saturday (14 April 2018) to launch the Recipe for Success book jam packed full of local shopper’s favourite recipes and a few of his own!
To the delight of Epsom shoppers Tony demonstrated six of the recipes during the day, met the audience and signed copies of the book. He cooked breakfast bars, Dave's Special Risotto, mixed Asian noodles, soy sauce honey chicken wings, penne pasta with spicy chorizo, tomato and olives and the best chocolate brownie.
He said: "It was such an honour to be preparing and cooking the amazing recipes submitted by the lovely customers of The Ashley Centre and also to be involved in two great charities."
David Beddows, The Ashley Centre Manager said: “We were so pleased with the response to our first recipe book! Many people who had submitted something for inclusion came on Saturday and were delighted to find that theirs had made it into print. The book contains 50 recipes for starters, main courses, puddings, snacks and drinks. The Ashley Centre’s Recipe for Success book costs £10 with £3 going to the charities and on Saturday alone we sold 51 copies and donated the total amount from the sales to our two chosen charities who received £255 each.”
The book is now available to buy from Quest in The Ashley Centre for £10 while stocks last. It can also be purchased online at http://www.blurb.co.uk/b/8604253-the-ashley-centre-recipe-for-success for £14.59.
Tony Tobin helped The Ashley Centre staff go through the recipes to choose those that are included in the book. Everyone who had their recipe chosen has been sent a free copy and money from book sales will be donated to The Ashley Centre’s chosen charities which are Epsom Branch of Guide Dogs for the Blind and The Sunnybank Trust who support adults with learning disabilities.
Bamboo Basket offers low fat food on the go - it's official, their two most popular dishes, Chicken Rice and Chicken Noodles have been analysed by Surrey County Council and the results are in! Fast food thats good for you